Terms of Service

Welcome to Data Insight Solutions Limited (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our Data Science solutions, SaaS applications, Military-grade systems, websites, platforms, and related services (“Services”).

By accessing or using our Services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that entity.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately.

2. Scope of Services

2.1 Data Science Solutions: Includes analytics, data engineering, modeling, dashboards, and insight generation.

2.2 SaaS Applications: Cloud-based software used for management, automation, analytics, communication, or operational functions.

2.3 Military Applications: Includes defense simulation systems, training tools, battlefield analysis platforms, and any specialized military-grade technology.

2.4 Service Availability: We aim to provide continuous service availability but do not guarantee uninterrupted, error-free operation.

3. User Responsibilities

By using our Services, you agree to:

• Provide accurate and lawful information

• Maintain confidentiality of your login credentials

• Comply with all applicable laws, regulations, and security protocols

• Use the Services only for authorized purposes

• Avoid unauthorized access, reverse engineering, or interference with system operation

For military and defense-related users, you must follow all applicable organizational security protocols, clearance requirements, and standard operating procedures.

4. Prohibited Activities

Users may not:

• Use the Services for unlawful, harmful, or malicious purposes

• Copy, modify, or distribute proprietary materials without permission

• Attempt to gain unauthorized access to restricted systems

• Upload or transmit harmful code, malware, or disruptive content

• Use the Services to process classified military data unless explicitly authorized by contract

Violations may result in account termination, legal action, or reporting to authorities.

5. Data Usage and Ownership

5.1 User Data:  You retain ownership of all data you upload, submit, or process. You grant us the necessary rights to use data solely for providing and improving the Services.

5.2 Analytical and Aggregated Data: We may generate anonymized or aggregated data for analytics, service optimization, or research, provided it does not identify you or your organization.

5.3 Military Data: Military or classified data is handled strictly according to:

• Contractual terms

• Government regulations

• National security protocols

• Confidentiality agreements

We never share military-related data unless legally or contractually obligated.

6. Intellectual Property

• All intellectual property—including software, algorithms, models, content, trademarks, designs, and documentation—belongs to Data Insight Solutions Limited unless otherwise stated.

• Users are granted a limited, non-transferable, revocable license to use the Services in accordance with these Terms.

7. Subscription, Payment & Billing

Fees must be paid as per agreed pricing plans or contract terms

Failure to pay may result in suspension or termination

All fees are non-refundable unless required by law

Additional charges may apply for custom integrations, extended features, or premium support

8. Confidentiality

Both parties agree to protect confidential information, including but not limited to:

• Business data

• Technical documents

• Algorithms and analytics

• Military or defense-related information

• Client-entered proprietary data

Confidentiality obligations survive termination of this agreement.

9. Security and Compliance

We employ industry-standard and military-grade security measures, such as:

• Data encryption in transit and at rest

• Access control and audit logs

• Network-level protections

• Compliance with defense or government requirements

However, no system is completely immune to risk. Users must also implement secure practices.

10. Third-Party Services

• Some Services may integrate with third-party software or APIs.

• We are not responsible for third-party content, service failures, or privacy practices. 

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• We are not responsible for data loss, system outages, or security breaches caused by third parties

• For military applications, liability is limited to the extent allowed under applicable defense laws and contractual agreements

Total liability shall not exceed the amount paid for the Services in the last 12 months.

12. Change Request

Users may submit Change Requests for customized features, analytics models, or defense-specific requirements. Such requests will be evaluated separately and may involve additional costs, timelines, and approvals.

13. Termination

We may suspend or terminate access if:

• You violate these Terms

• You fail to make required payments

• Your use poses a security or legal risk

• A government/military authority requires suspension

Upon termination:

• Access to the platform may be revoked

• Data may be deleted based on our retention policy

• Confidentiality obligations continue

14. Force Majeure

14.1 All conditions of Force Majeure, i.e., like fire, flood, theft, power failure in the building, fiber cut, thundering and any Act of God, etc. which are beyond the control of either Service Provider, then in such case, the responsibility and accountability of both parties shall be released from their obligations.

14.2 Country conditions/situations control beyond us e.g. strike, unavailability of means of communication, then in such cases also, the responsibility and accountability of both parties shall be released from their obligations.

15. Governing Laws

These Terms are governed by the laws of Bangladesh, including special regulations applicable to defense and military contracts.

Any disputes shall be resolved in courts located in Bangladesh, unless otherwise governed by contract.